Your agent walks new users through your product step-by-step, directly inside the interface. Instead of watching videos or reading docs, users learn by doing - guided by an agent that understands your UI and their goals.
Onboarding flows adapt to each user’s role, plan, and context. Your agent recognises where a user is stuck and steps in at the right moment to keep them moving.
Your team can script onboarding milestones, or simply let iTeri use product knowledge and patterns to guide users naturally. Every new customer gets the same high-quality experience without extra CSM effort.
Your agent introduces new or under-used features in context, at moments when they’re most relevant. She can demo a flow, walk users through it, or complete the first steps with them.
Because iTeri understands the UI and user behaviour, your agent can tailor adoption prompts based on actual usage. New features get discovered naturally instead of relying on emails, tooltips, or release notes.
Your product roadmap becomes easier to deliver impact from. Every feature ships with a built-in guide that helps users understand why it matters and how to use it.
iTeri acts as a frontline support agent inside your UI. It can troubleshoot errors, complete routine fixes, gather diagnostics, and guide users through common problems before they escalate.
Your agent understands user behaviour in real time. When someone hesitates, repeats clicks, or struggles with a workflow, it surfaces helpful guidance automatically-right inside the page they’re on.
Users get instant resolution for most issues, and your support team gets fewer repetitive requests. When escalation is needed, you agent can capture all context-steps taken, user state, page location-so humans can respond faster.
With “Watch Me,” users can demonstrate a process once and your agent learns it instantly. No workflow builders. No scripting. No training overhead. Just natural-language steps captured from real actions.
Workflows are saved as flexible, intent-level macros that adapt even when UI elements move or change. Users can replay them anytime or ask iTeri to execute them automatically as part of their workflow.
This turns your app into a personalised automation environment. Users get more done, faster, and your product becomes stickier, more powerful, and uniquely tailored to each customer’s needs.